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Flowjo user hardware address was not found in database
Flowjo user hardware address was not found in database







flowjo user hardware address was not found in database
  1. #Flowjo user hardware address was not found in database how to
  2. #Flowjo user hardware address was not found in database serial
  3. #Flowjo user hardware address was not found in database software
  4. #Flowjo user hardware address was not found in database license

The access period for Seats and Shared Devices (6 months or 12 months) will follow the set calendar dates below, not begin at the time of purchase.Billing for each Seat or Shared Device will be at the time of signup / creation. Portal accounts must be created in advance of requesting access to the Portal.Įach Seat or Shared Device can be purchased for a period of 6 months or 12 months.This account should be linked to your Institution’s email (not your personal email).

#Flowjo user hardware address was not found in database license

How the Portal subscription system will workĪll users wishing to access the Flowjo Portal through FlowCore’s site license will need to create a personal Flowjo Portal account at If the computer is replaced or upgraded) – 3 reassignments per year.

  • Multiple portal accounts can log in to access one at a time.
  • flowjo user hardware address was not found in database

    #Flowjo user hardware address was not found in database how to

    how to determine your computer's hardware address.Flowjo access is tethered to ONE designated computer (hardware address based).A general-use lab computer accessible by multiple portal accounts. Each device may be replaced / reassigned once.įLOWJO PORTAL SHARED DEVICE – 1 device, multiple users.User to assign and manage devices – admin cannot do this.Assign devices based on first 4 computers (devices) to be logged in.Only one device can be logged in at any time (cannot have Flowjo open on 2+ nominated devices concurrently).Please see below for leasing options and details.įLOWJO PORTAL SEAT – 1 account (user), multiple devices If you wish to perform your data analysis on your own computer, FlowCore administrates a FlowJo site license, subsidized by Monash University. There is no booking system for these computers, so we recommend you call (9902 0271) to check if a computer is free before heading over. FlowJo: Version 10 for both Windows and Mac platforms.įlowJo is available for use on the dedicated data analysis Mac computers located in the FlowCore office area.

    #Flowjo user hardware address was not found in database software

    How to link a HTS unit to your analyser bookingįlowCore officially supports only the FlowJo flow cytometry data analysis software package. *We like to know which dongle is missing so that we can arrange to get it returned to the lab if the missing dongle is found.Access your iLab Account - information for CIs

  • If a dongle is stolen and there is an official police report documenting the theft, a new dongle will be sold to the researcher for a replacement fee plus shipping.
  • If a dongle is missing or misplaced, the lab will need to purchase a new one at the regular rates.*.
  • If the dongle is 3+ years old, there will most likely be a replacement fee, because the dongle probably has been used extensively.
  • If a FlowJo Dongle malfunctions, it is at the discretion of our dongle support team to replace or charge a replacement fee.
  • The broken dongle must be returned to FlowJo, LLC.
  • If a FlowJo dongle breaks due to rough handling, such as twisting it in the computer, dropping a laptop, hitting it with a vacuum cleaner or foot, a new dongle will be sold to the researcher for a replacement fee plus shipping.
  • If a FlowJo dongle is defective due to its manufacturing, FlowJo will replace it without cost, and the faulty dongle must be returned to FlowJo, LLC.
  • #Flowjo user hardware address was not found in database serial

    The Serial ID for the dongle will appear after the slash mark (“\”)

    flowjo user hardware address was not found in database

    Make sure that “Device Instance” is chosen.Ħ. Under Disk Drive, find the find the USB drive and double-click on itĥ. Click the “Hardware” tab, then “Device Manager”ģ. Right-click on My Computer, then click “Properties”Ģ. Click “Desktop View”, then “file Explorer”ġ. The serial ID is everything after the last slash mark (“\”)ġ. Choose “Details”, then “Choose Device Instance Path”ĥ. Right-click for Properties, then click “Hardware”Ĥ. Navigate to Computer, then click on the dongle driveĢ. The dongle ID will appear as the last part of a line, everything after the slash mark (“\”)ġ. Select “Device Instance Path” from the drop-down listĤ. Double-click the icon in the lower-right task bar that says “safely remove hardware”ģ. Click on the Storage tab, then click on Disk Utilityġ. Under USB HighSpeed Bus, click on USB DiskĦ.









    Flowjo user hardware address was not found in database